Joining 4G Clinical in 2019 was more than just a new job for me; it was a deeply personal decision. At that time, my family was navigating a healthcare journey that put the world of clinical trials in sharp focus. My mother was undergoing radiation therapy for breast cancer, and my father was participating in a clinical trial for his asthma. Seeing their experiences firsthand—the hopes, the challenges, and the incredible work of the people supporting them—sparked a connection I never knew I had to the healthcare ecosystem. It was a unique and powerful perspective that shaped how I approached my new role.
I was completely new to the world of clinical trials and the RTSM technology. However, I was drawn in by the mission-driven culture of 4G Clinical. As I went through the interview process, I was captivated by the company's commitment to improving the patient journey. I learned about the personal reasons why our founders, Ed and Dave, started the company, and their story resonated with me so deeply. It added a powerful layer of meaning to the work we do every day. I began to understand how our efforts directly support patients and the clinical sites that care for them, making my decision to join an easy one.
My very first project at 4G Clinical was for a cancer research trial, and the weight of that responsibility hit incredibly close to home. The emotional connection was immense. Knowing that my work, no matter how small, could have even a minute impact on cancer research was so motivating. It was a tangible link between my professional life and the personal health journey my family had been on. This project, in particular, was a powerful reminder of our "RTSM done right" philosophy. It's not just about building technology; it's about delivering a solution that helps get life-saving treatments to those who need them most.
That project also became my entry point into the intricate world of clinical research. I started to grasp just how complex it is and how our solutions help end users navigate these challenges to ensure patients receive safe and effective treatments. I was fascinated by the sheer number of moving parts—from patient enrollment and drug supply management to data collection and regulatory compliance. It’s a delicate balance, and any misstep can have a profound impact on the trial and, most importantly, on the patient. This initial experience gave me a deep appreciation for the critical role our technology plays in streamlining these processes, making them more efficient and reliable. I could see how our efforts directly contribute to the integrity of the research and the safety of the patients.
My motivation has only multiplied with every successful trial our clients complete. Each success feels like a step forward in making the treatment journey easier for countless patients and their families. When I hear about a new drug being approved or a successful trial completion, I feel a sense of pride and a renewed sense of purpose. It’s a powerful cycle: the more we succeed, the more lives we can touch, and the more motivated I become.
This sense of purpose extends to the everyday interactions with my colleagues. We are all united by the understanding that our work has a direct impact on people's lives. This shared purpose is what makes our work so meaningful and our collaboration so effective.
Throughout my career here, I've had the opportunity to move through different roles and teams, but one thing has remained constant: the powerful connections you build with your colleagues and clients. The culture of collaboration and empathy at 4G Clinical truly sets us apart. We aren't just dedicated professionals; we are a welcoming, empathetic team that fosters a synergy that drives us to deliver exceptional value. We believe that the best ideas come from open communication and a willingness to listen to one another.
This complete access to our teams and leadership is instrumental in finding innovative solutions to operational needs. I’ve always felt comfortable reaching out to anyone, from a fellow team member to a senior leader, to discuss a challenge or brainstorm a new idea. This organizational structure and open-door policy have been crucial to my growth and my ability to contribute meaningfully. It’s a culture that encourages curiosity, celebrates diverse perspectives, and empowers every individual to make a difference.
My journey has been a fulfilling one, built on deep, impactful relationships, all united by a shared goal: to deliver the maximum value to the patients we serve.
Ashish Sharma
Ashish Sharma is a delivery operations manager based in Japan. As a highly accomplished professional with 12 years of experience in project management, requirement analysis, and software testing, Sharma is a subject matter expert in clinical trials systems with a strong background of leadership and efficiency.