Helping Sites Focus
On Their Patients
Site satisfaction is a top priority at 4G Clinical. Prancer RTSM® was designed with direct site feedback, ensuring researchers are able to spend more time with their patients and less time worrying about technology.
We gather site feedback.
Sites should have a voice in the development of clinical systems. Since inception, we've incorporated site feedback into our solutions at our Site Advisory Groups (SAGs).
4G seeks to improve and tailor their product accordingly to the needs of their customers, and they are willing to listen. 
Silvia Smith, SAG Attendee, Research Scientist
Great SAG format with integrating different roles, sponsors and various clinical research staff, into systems that independently use to reach the same goal in execution of successful clinical trials. 
Jeff Burmeister, SAG attendee, Pharmacist
[I'm] excited about helping to make Clinical Trials management easier and faster for sites.
Carlos Esparre Casal , SAG attendee, Clinical Trials Manager
We have simplified the site user experience.
A cutting-edge RTSM built for ease-of-use, so researchers can focus on what really matters.
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Ease-of-use
An Intuitive Interface
Clinical researchers deserve something that “just works.” Only a few clicks are needed to screen a subject, receive a shipment, release a lot, or deliver alerts to team members.
Designed to Simplify Site Reporting
Prancer RTSM® surfaces the data that researchers need to conduct their trials. With easy to use reporting functionality, they can reduce data entry duplication.
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24/7/365 Global Support
Equipped for First-call Resolution
Our team members are fluent in both the RTSM system and our customers’ study protocols. Reduced time with our help desk allows our end users to spend more time with their patients.
Best-in-class Support Channels
Our experts are available via numerous different methods of contact, including chat, phone, or by submitting a ticket into the system. No matter which method sites use to reach out, our team will ensure there’s a quick and thorough solution.
An Intuitive Interface
Clinical researchers deserve something that “just works.” Only a few clicks are needed to screen a subject, receive a shipment, release a lot, or deliver alerts to team members.


Designed to Simplify Site Reporting
Prancer RTSM® surfaces the data that researchers need to conduct their trials. With easy to use reporting functionality, they can reduce data entry duplication.
Equipped for First-call Resolution
Our team members are fluent in both the RTSM system and our customers’ study protocols. Reduced time with our help desk allows our end users to spend more time with their patients.


Best-in-class Support Channels
Our experts are available via numerous different methods of contact, including chat, phone, or by submitting a ticket into the system. No matter which method sites use to reach out, our team will ensure there’s a quick and thorough solution.
We partner for site success.
4C Clinical is a proud member of the Society for Clinical Research Sites (SCRS) Global Impact Partner Program.
Becoming a GIP demonstrates 4G Clinical's commitment to site sustainability by working directly with sites to solve operational challenges stemming from technology limitations.
Sean Soth, VP, Global Business Partnerships, SCRS