We care. We inspire. We listen.
We care deeply about the science and the patients we serve. Our goal is to deliver a world-class customer experience by listening to the needs of our customers and staying ahead of the evolving clinical trial landscape to inspire innovation.
We bring the industry together.
Our customers participate in exclusive networking experiences where benchmarking, collaborative thinking and innovation are the norm.
Customer Advisory Group (CAG)
Your voice matters. Our Customer Advisory Group (CAG) meetings bring together biotech and pharmaceutical companies from across the globe to network, develop best practices, and influence the future of RTSM and forecasting within our industry.
Site Advisory Groups (SAG)
We believe that clinical researchers should have a voice in the technology that runs their trials. Our Site Advisory Group (SAG) serves as a venue to bring together sites and sponsors to ensure their feedback is incorporated into our work.Site Experience
Intimate by design, our roundtables bring together industry professionals to discuss their challenges and solutions to common problems, providing insight beyond their own organizations.See Our Events
Online Customer Communities
We’ve created an online community where our customers can access relevant training materials and participate in a forum to pose questions of other users or our 4G Clinical experts.Join Our Community
We incorporate your continuous feedback during the build process.
An iterative build process provides you with multiple direct opportunities to pressure test the system design prior to signing off on the specifications.
We enable flexible, mid-study changes.
Built-in flexibility lets the science lead. Whether you have complex cohorts, prefer self-service capabilities, or need to enable patient choice with Direct-to-Patient (DtP) trials, our fully configurable RTSM has you covered.
We protect data quality.
At the end of your study, our deliverable is your data. It needs to be secure throughout the trial, and accessible when and how you need it. We provide a robust audit trail, including thorough drug accountability and visibility into all decisions impacting the RTSM.
Best Practices for RTSM.
We've developed best practices for RTSM from study build, maintenance and study close-out.