Business Operations Analyst
Tom Shimshock, Business Operations Analyst at 4G Clinical, has had over 18 years of experience with CROs, clinical trial technologies, and RTSM systems. During this time, Tom gained thirteen years system support experience with five years of system analysis, design and implementation experience. He also has over ten years of employee supervision experience and five years managing system development projects.
Tom has a strong passion for providing a world class customer service experience using his strong problem solving, analysis, technical translation, and leadership skills. He has a successful track record of leading teams to learn and adapt new technologies and improve the processes and accountability of the teams he is on.
Tom is a graduate of Rensselaer Polytechnic Institute with a Bachelor of Science (BSc) degree in Computer and Systems Engineering. Tom also holds a Masters in Business Administration (MBA) from Meredith College.