The Study Configuration Engineer is responsible for the technical configuration of clinical trials.
Develop custom logic code in Python to implement complex workflows.
Write unit tests, help troubleshoot and resolve defects.
Primary technical support to Client Services Leads (CSL) during the study build process, including writing configuration scripts, verifying correctness of study configurations, and serving as liaison between CSLs and Engineering.
Primary technical support to Client Excellence (CE) during the study maintenance phase, including troubleshooting production issues.
Work with clients and third-party vendors to develop web service and other integrations with external APIs.
Program and configure study-specific reports.
Create re-usable data modification scripts for data changes as needed by Client Excellence or Client Services Leads.
Provide 1st-tier technical support for production support issues
Programming experience in Python or similar object-oriented programming language.
Professional technical support experience
Strong communication skills
Education and/or Certification Requirements:
BS in computer science, biotech, or related field. Equivalent experience with at least 5 years in a related field may be considered.
Industry experience of key product functionality (randomization, drug supply management, forecasting, natural language processing) is an asset.