Screenshot 2026-03-27 at 11.55.20

Insights and News

4G-uat-best-practices-1

User Acceptance Testing Best Practices for Clinical Software

5 User Acceptance Testing Best Practices UAT is Not a Surprise Party. At least not on...

4G-customer-support

New Paradigm for RTSM / IWRS Customer Support

New Paradigm for RTSM / IWRS Customer Support We’ve all had experience calling custom...

4G-vendors-at-sponsor-table

Should Vendor IRT Project Managers Sit at the Sponsor Table?

The Power of RTSM Problem Solvers on your Team You spend an enormous amount of time a...

4G-cbi-irt-conference

Top 5 Reasons to Attend CBI's IRT Conference

In just a few weeks, I’ll be headed to Philadelphia for CBI’s flagship IRT conference...

Evolution graphic.jpg

IRT. IVRS. IXRS. IWRS. RTSM. What? Why do we do this to ourselves?

The pharmaceutical industry, not unlike many others, is full of acronyms. Some are in...

4G-media-nlp-accelerate-clinical-trials-1

How Natural Language Processing (NLP) is a Game Changer in Clinical Research

Natural Language Processing Simplifies Outdated RTSM System Design Process What is NL...

4G-rtsm-configuration-vs-customization

The Pendulum of RTSM Configuration vs. Customization

The first IRT systems in the 1990s were completely custom coded. Each application was...

4G-what-is-agile-rtsm-really-1

What is Agile RTSM, Really?

When new buzzwords are introduced, they inspire a new way of thinking. As they are ad...

Can Quality and Agile RTSM Development Peacefully Co-Exist?

Imagine you are in a room with some of the most brilliant system developers in the wo...

4G-site-feedback-clinical-systems

Do You Ask for Site Feedback in Clinical Systems?

You are never going to get the result you want if you don’t ask. Ask for perspective....

autumn_leaf.jpg

Why the Process for Building Clinical Systems Needs to Change

As a parent, I want my daughter’s physicians to be the most qualified experts in thei...