Last Updated: December 10, 2025
|
Sub-processors (required) |
Location |
Description of processing |
|
Advanced World Solutions Inc. |
Philippines |
Operational support services |
|
Amazon Web Services Inc. |
USA |
Hosting platform. Operational support services |
|
Amazon Web Services EMEA SARL. |
EU |
Hosting platform. Operational support services |
|
Atlassian B.V. c/o Atlassian, Inc. (Bitbucket, Confluence, Jira) |
USA
|
Collaboration and development platform. Version control system. Documentation and ticketing system. Operational support services |
|
Backblaze Inc. |
USA |
Desktop and laptop backup |
|
Box Inc. |
USA |
Cloud-based content management, collaboration and file-sharing platform. Operational support services |
|
FrontApp Inc. |
USA |
Customer communication platform. Operational support services |
|
Google LLC. (Google Workspace) |
USA |
Identity provider, email, productivity suite, document storage, analytics, Gemini, Operational support services |
|
Slack Technologies LLC. |
USA |
Communication, collaboration and analytics platform, Operational support services |
|
Zendesk, Inc. |
USA |
Cloud-based support ticketing system. Operational support services |
Sub-processors (if applicable)
|
Cytel Inc. |
USA |
Operational support services (generation of rand and kit lists) |
|
eShare Inc. |
USA |
Data sharing platform |
|
Fathom Video Inc. |
USA |
Notetaker tool |
|
Leexi SA. |
EU |
Notetaker tool |
|
Microsoft Corporation (Microsoft 365) |
USA |
Document generation and management |
|
Qualio Inc. |
USA |
Quality management system |
|
TransPerfect Global Inc. |
USA |
Translation services |