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Sub-Processors

Effective Date: September 27, 2024

 

Company Name

Contact Information

Description

Amazon Web Services (AWS)

Amazon Web Services, Inc.,
410 Terry Avenue North,
Seattle, WA 98109-5210,
United States
ATTN: AWS Legal

Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855, Luxembourg,

Cloud hosting provider

Cytel

Cytel, Inc.
Attn: Privacy Officer,
1050 Winter St, Suite 2700,
Waltham, MA 02451,
United States

privacy@cytel.com

Generates rand and kit lists upon client’s request

Transperfect

Data Privacy Officer
TransPerfect
Europe: +48 (22) 104 2990
US/Global: +1 646.589.6769

privacy@transperfect.com

Translation services

Zendesk

Zendesk, Inc.
Attn: Privacy Team,
989 Market Street,
San Francisco, CA, 94103,
United States

privacy@zendesk.com

euprivacy@zendesk.com

Ticketing platform for product support issues.

Advanced World Solutions, Inc.,

Data Privacy Officer

3rd Floor, Multinational Bancorp Center,
6805 Ayala Ave, Makati,
1226 Metro Manila, Philippines.

 awsol_dpo@awsys-i.com

Technology partner and staff augmentation to perform testing and live study maintenance functions.

If applicable:

Google Workspace

Google LLC
1600 Amphitheatre Parkway
Mountain View, CA, 94043,
United States

Identity provider, email, productivity, and document storage

Atlassian (Bitbucket, Confluence, Jira)

Atlassian Pty Ltd,
c/o Atlassian, Inc.
350 Bush Street, Floor 13,
San Francisco, CA 94104
United States

privacy@atlassian.com

 

EU Representative:

Atlassian B.V. c/o Atlassian, Inc.
350 Bush Street, Floor 13,
San Francisco, CA, 94104,
United States

eudatarep@atlassian.com

 

UK Representative:

Atlassian (UK) Operations Limited
c/o Herbert Smith Freehills LLP,
Exchange House,
Primrose Street,
Londo EC2A 2EG,
United Kingdom

ukrepresentative@atlassian.com

Collaboration and development platform (Git-based version control system, documentation, and ticketing system.)

Front

FrontApp, Inc.

300 Montgomery Street, 5th Floor,
San Francisco, CA 94104,
United States

privacy@front.com

Customer Communication Platform

Slack

Slack Technologies, LLC.
50 Fremont Street,
San Francisco, CA, 94105
United States

Outside the US and Canada:

Slack Technologies Limited,
Salesforce Tower,
60 R801, North Dock,
Dublin
Ireland

Communication and Collaboration Platform

Qualio

United States
268 Bush St #3334
San Francisco, CA 94104
United States

 

Europe
13-18 City Quay
Dublin D02 ED70
Ireland

privacy@qualio.com

Quality Management System (QMS)