4G Careers

Client Solutions Analyst

Client Solutions Analyst

Our growth continues! 4G Clinical, a cutting-edge Randomization and Trial Supply Management company, has an opening for a full time Client Solutions Analyst to be located in our Wellesley, MA office. Early career candidates are encouraged to apply.  

Responsibilities of the Client Solutions Analyst include, but are not limited to:

  • Enable successful demonstrations of RTSM solutions with potential clients by ensuring custom demos and sandboxes are tested appropriately.
  • Assist with setup of RTSM solutions for potential clients as required by Client Solutions Engineers
  • Assist with delivery of pilot RTSM solutions, particularly the validation activities and system documentation. 
  • When pilot/demo RTSM solutions become contracted studies, support the transition to the Delivery team.

Qualified candidate will possess:

  • Minimum of 2 years experience in the clinical research field, particularly clinical supplies operations, RTSM/IRT services delivery and eClinical systems implementation. 
  • Knowledge of US FDA Good Clinical Practices (GCP) and International Conference on Harmonization (ICH) GCP regulations, Electronic Records, Electronic Signatures regulation (21 CFR Part 11) and EU Annex 11, and associated regulatory guidance documents. 

Other skills/requirements:

  • Software testing experience is a plus
  • Experience with IRT/RTSM and clinical supplies forecasting/simulation tools is a plus.
  • Leadership Competencies: Client focused, solutions focused, proactive, responsive, organized, highest quality deliverables. Excellent verbal and written communication skills. 

The candidate must also possess at minimum a Bachelor's Degree in a life sciences, supply chain management or information technology field or possess equivalent experience.

4G Clinical was named ones of the 2018 Best Places in Health Care & Biopharma by Great Place to Work and FORTUNE.

We offer a competitive salary and a strong benefits package, including medical, dental, vision, disability, life, and 401(k).


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